Work

Turning Phone Noise Into Premium Leads

How we built a Digital Gatekeeper that eliminated "tire kickers" and let a boutique law firm maintain revenue while working 20 fewer hours per week.

Professional ServicesLead QualificationAutomation
The Situation

The "Tire-Kicker" Fatigue

The Problem

This boutique firm specializes in high-stakes corporate law, but their digital presence was attracting low-value noise. The partners were spending 15+ hours a week acting as unpaid receptionists—fielding calls from leads who either couldn't afford their retainer or needed a completely different type of lawyer.

The Friction

7 out of 10 calls were "free advice seekers" with zero intent to pay. High-value billable hours were being burned on administrative triage instead of actual client work.

The Risks

  • High-value billable hours were being wasted on admin triage
  • Existing paying clients were being neglected due to phone distractions
  • Partner burnout from constant "quick question" calls
Our Approach

The Digital Gatekeeper

We didn't just build a website. We engineered a Qualification Firewall that deliberately adds friction to filter out low-quality leads before they ever reached the phone.

The Triage Engine

Replaced the generic "Contact Us" page with conditional logic forms ("What is your budget range?" / "Case Type"). Low-budget leads get referred to legal aid resources instead of booking a call.

Paid Consult Infrastructure

Integrated direct booking system where new clients must pay a $350 Consultation Fee upfront via Stripe to secure a slot. This filters for serious prospects only.

Authority Content

Built a "Resource Hub" answering the top 20 repetitive questions, stopping the "Can I just ask one quick question?" calls before they start.

Client Onboarding Portal

Built a secure upload zone where new clients submit sensitive documents automatically upon booking, eliminating "Please send the file" follow-ups.

Impact

Efficiency Over Volume

60%

Call Reduction

Eliminated non-billable tire kickers

100%

Upfront Payments

Initial consultations via Stripe

20 Hrs

Time Reclaimed

Monthly partner hours saved

3x

Lead Quality

Every inquiry is pre-qualified

"I used to dread the phone ringing. It was always someone wanting free advice. Alsoma built a filter that works. Now, when the phone rings, I know it's a serious client who has already paid for my time. We are making the same money with half the stress."

— Managing Partner, Helix Partners

Strategy

The Alsoma Stack

The Outcome

The phone stopped ringing constantly—and that was the goal. Call volume dropped by 60%, effectively eliminating the noise. However, the leads that did come through were pre-qualified and pre-paid. The firm maintained stable revenue while working 20 fewer hours per week, dramatically increasing their effective hourly profit.

What Made This Different

Most agencies would have built a pretty website. We engineered a lead disqualification system—turning noise into signal through strategic friction.

  • Negative UX Design: Intentional friction that filters bad leads while impressing serious clients
  • Skin in the Game: Upfront consultation fees establish time as a premium asset
  • Authority Architecture: Profiles focus on case results and deal volume, not generic bios
  • Secure Onboarding: Document portal eliminates email back-and-forth chaos

Your inbox is full of the wrong people.

We build filters that attract serious buyers and repel tire kickers. Let's engineer your qualification funnel.